Automation - Process Intelligence, RPA, Low Code, AI and ML
In the realm of digital transformation, automation has evolved from being optional to becoming a critical survival imperative. Organizations, compelled to expedite digital transformation initiatives in a post-COVID-19, digital-first environment, will increasingly rely on extensive IT and business process automation.
Automation, as a strategic approach, facilitates the rapid identification, assessment, and automation of processes through advanced technologies such as Process Intelligence, RPA, Low-code app platforms, AI, and ML. These tools exhibit high agnosticism, adaptable across diverse industries and applications, swiftly evaluating optimization opportunities within existing platforms like ERP, CRM, Supply Chain, and more.
The surge in automation adoption propels organizations towards versatile software solutions. The shift involves transitioning from a loosely connected set of automation technologies to a more interconnected automation strategy. Our role involves developing and integrating RPA, low code, and process mining into a consolidated approach and toolset.
The burgeoning category of automation-enabling software encompasses tools offering visibility to map business activities, automate and manage content ingestion, orchestrate work across multiple systems, and provide complex rule engines. Technologies for automating content ingestion, such as signature verification tools, optical character recognition, document ingestion, conversational AI, and natural language technology (NLT), are in high demand. These tools are essential for automating the digitization and structuring of data and content, exemplified by processes like digitalizing and sorting paper records, resulting in operational cost reductions of up to 30% through the combination of automation technologies and redesigned operational processes.
Automation stands as a pivotal factor enabling enterprises to achieve operational excellence and subsequent cost savings in a digital-first world.